Company Policies
Transparency, accountability, and clear terms — the foundation of every partnership we build.
Our Commitment
ROI Society operates with radical transparency. Every client relationship is built on clear terms, honest communication, and measurable accountability. This page provides an overview of our company policies and links to detailed documentation for each area.
Policy Directory
For detailed information on specific topics, please refer to the following pages:
Privacy Policy
How we collect, use, protect, and handle your personal information when you interact with our website and services.
ROI Policies
Service agreements, payment terms, intellectual property rights, confidentiality, and dispute resolution procedures.
Affiliate Disclosure
Full disclosure of our affiliate relationships, how we choose partners, and our commitment to editorial integrity.
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Manage your communication preferences for email, SMS, phone, and direct mail from ROI Society.
Terms of Service
By accessing or using the ROI Society website and services, you agree to the following terms:
Use of Website
This website is provided for informational purposes and to facilitate communication with ROI Society. You agree to use the website lawfully and not to engage in any activity that could harm, disable, or impair the website or interfere with other users' access.
Service Engagements
All service engagements are governed by individual agreements between ROI Society and the client. General terms are outlined in our ROI Policies page. Specific terms, scope, and deliverables are defined in the service agreement provided to each client prior to engagement.
Content Ownership
All content on this website — including text, graphics, case studies, guides, and tools — is the intellectual property of ROI Society unless otherwise noted. You may reference our content with proper attribution, but reproduction or distribution without written consent is prohibited.
Case Studies and Testimonials
Case studies, testimonials, and performance metrics displayed on our website reflect actual client results. However, individual results vary based on industry, market conditions, budget, and other factors. Past performance is not a guarantee of future outcomes. See our ROI Policies for our full results disclaimer.
Third-Party Tools and Platforms
ROI Society utilizes third-party tools, platforms, and services in the delivery of our work, including advertising platforms (Google, Meta, Microsoft), analytics tools, CRM systems, and automation software. Our use of these tools is governed by their respective terms of service. We are not responsible for changes, outages, or policy updates by third-party providers.
Limitation of Liability
ROI Society provides marketing services on a best-effort basis. While we are committed to delivering measurable results, we do not guarantee specific outcomes. Our total liability for any claim shall not exceed the fees paid in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages arising from the use of our services or website.
Governing Law
These terms are governed by the laws of the State of Texas. Any disputes shall be resolved through binding arbitration in Austin, Texas, in accordance with the rules of the American Arbitration Association.
Updates to Policies
We may update these policies from time to time to reflect changes in our business practices, legal requirements, or industry standards. Material changes will be communicated through our website. We encourage you to review this page periodically.
Contact
If you have questions about any of our policies, please contact us at [email protected] or visit our contact page.