Terms of Service

Acceptance of Terms

By accessing or using the ROI Society website, or by using any software, tools, or integrations we provide, you agree to these terms. If you do not agree, do not use them. See also our Privacy Policy and ROI Policies, which form part of these terms.

Use of Website and Services

This website is provided for informational purposes and to facilitate communication with ROI Society. You agree to use the website and any tools we provide lawfully and not to engage in any activity that could harm, disable, or impair them or interfere with other users' access. Software and internal tools we build are licensed for your use in connection with our services only; you may not copy, resell, reverse engineer, or share access without our written consent.

No Legal Advice

ROI Society is a marketing agency, not a law firm. Nothing on this website or in our services is legal advice, and using them does not create an attorney-client relationship. Law firm clients remain solely responsible for compliance with their state bar advertising and professional conduct rules.

Service Engagements

All service engagements are governed by individual agreements between ROI Society and the client. General terms are outlined in our ROI Policies page. Specific terms, scope, and deliverables are defined in the service agreement provided to each client prior to engagement.

Content Ownership

All content on this website, including text, graphics, case studies, guides, and tools, is the intellectual property of ROI Society unless otherwise noted. You may reference our content with proper attribution, but reproduction or distribution without written consent is prohibited.

Case Studies and Testimonials

Case studies, testimonials, and performance metrics displayed on our website reflect actual client results. However, individual results vary based on industry, market conditions, budget, and other factors. Past performance is not a guarantee of future outcomes. See our ROI Policies for our full results disclaimer.

Third-Party Tools and Platforms

ROI Society utilizes third-party tools, platforms, and services in the delivery of our work, including advertising platforms (Google, Meta, Microsoft), analytics tools, CRM systems, accounting software, and automation software. Our use of these tools is governed by their respective terms of service. We are not responsible for changes, outages, or policy updates by third-party providers.

Connected Accounts and Data

When an account or system is connected to our tools (for example an advertising, CRM, or accounting account), we access it only to deliver the services described in our agreement, and we handle the data as described in our Privacy Policy. You can disconnect an account at any time from the third-party platform or by contacting us, and we will stop accessing it.

Limitation of Liability

ROI Society provides marketing services on a best-effort basis. While we are committed to delivering measurable results, we do not guarantee specific outcomes. Our total liability for any claim shall not exceed the fees paid in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages arising from the use of our services or website.

Governing Law

These terms are governed by the laws of the State of Texas. Any disputes shall be resolved through binding arbitration in Austin, Texas, in accordance with the rules of the American Arbitration Association.

Updates to These Terms

We may update these terms from time to time to reflect changes in our business practices, legal requirements, or industry standards. Material changes will be communicated through our website. Continued use after a change means you accept the updated terms.

Contact

If you have questions about these terms, contact us at [email protected] or visit our contact page.